Terms and Conditions

Overview

Welcome to Fivemies.

These terms and conditions outline the rules and regulations for the use of Fivemies Website, located at fivemies.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use fivemies.com if you do not agree to take all of the terms and conditions stated on this page.

Definitions

“We,” “us,” and “our” refer to Fivemies.
“You” and “your” refer to the user or visitor of our website or services.
“Products” refers to the goods offered for sale on our website.

Cookies

We employ the use of cookies. By accessing Fivemies, you agreed to use cookies in agreement with the Fivemies Privacy Policy.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any point of time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Subscription to Communications

By utilizing our Service, you consent to receiving newsletters, marketing, and other order related communications from us.

You have the option to unsubscribe from any or all of these communications by clicking the provided unsubscribe link in the correspondence or by sending an email to us at info@fivemies.com.

Orders and Payments

You may place orders for products listed on our website. By placing an order, you agree to pay the specified price and any applicable taxes or shipping charges.
Payments are processed securely through our payment gateway. We do not store your payment information.
Orders are subject to acceptance and confirmation by us. We reserve the right to cancel orders or adjust prices if necessary.

Shipping Charges

We aim to provide our valued customers with transparent and competitive shipping fees, ensuring a seamless shopping experience. Our shipping fees are tailored to the specifics of your order, enabling us to offer optimal rates while upholding service excellence.

Across our product range, we offer varied shipping fee structures:

Some products qualify for complimentary shipping.
For selective products, a shipping fee of 30 INR applies.
Certain products incur a shipping fee of 60 INR.
We charge no shipping fee for orders above 699 INR

This approach allows us to cater to the diverse needs of our customers while maintaining our commitment to affordability and quality service.

If you have any questions regarding our shipping fees or require assistance with your order, please don’t hesitate to contact our dedicated customer service team. We’re here to ensure your shopping experience with us is nothing short of exceptional.

Delivery Timeframe

We are committed to delivering your orders in a timely manner to ensure your satisfaction. Our standard delivery timeframe for all orders is between 5 to 7 days from the date of purchase, unless otherwise specified.

While we strive to meet these delivery estimates, please note that delivery times may vary depending on factors such as product availability, shipping location, and unforeseen circumstances beyond our control.

In the event of any delays or changes to the estimated delivery timeframe, we will make every effort to notify you promptly and keep you informed regarding the status of your order.

If you have any specific delivery requirements or urgent requests, please reach out to our customer service team, and we will do our best to accommodate your needs.

Your satisfaction is our priority, and we appreciate your understanding and patience as we work diligently to ensure the timely delivery of your orders.

Returns and Refunds

Our return and refund procedures are guided by our Refund Policy, an integral component of these terms and conditions.

You may qualify for a refund or product replacement as outlined in our Refund Policy.

Returned items must remain in their original condition and packaging, except in cases of defectiveness.

For comprehensive information, kindly refer to the Return and Refund Policy segment on our website.

Prohibited Uses

By accessing our website or using our services, you agree not to engage in any activities that are unlawful or prohibited, including but not limited to:

Violating any local, national, or international laws or regulations.
Transmitting offensive, defamatory, or infringing material.
Disrupting or interfering with the proper functioning of our website or services.
Attempting unauthorized access to accounts, systems, or networks connected to our platform.
Distributing viruses, malware, or other harmful code that could compromise security.
Gathering personally identifiable information without consent.
Participating in spamming, phishing, or fraudulent activities.
Misrepresenting yourself or your affiliation with others.
Using our platform in a manner that could result in legal action or liability for us or any third party.

We reserve the right to suspend or terminate your access to our platform if we determine, at our sole discretion, that you have violated any of these prohibited uses.

Age Requirement

By accessing or using our website and services, you affirm that you are at least 18 years old or older. Individuals under the age of 18 are not permitted to use our website or services without the supervision or consent of a parent or legal guardian.

Account Creation

In order to access certain features or services on our website, you may be required to create an account. By creating an account, you agree to provide accurate and complete information about yourself and to keep this information updated.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at any time, without prior notice, if we believe that you have violated these terms and conditions or engaged in any fraudulent, abusive, or illegal activity.

Intellectual Property

Ownership: All content, materials, trademarks, logos, designs, and other intellectual property displayed or made available on our website are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. You agree not to use, reproduce, distribute, or modify any of the intellectual property displayed on our website without our prior written consent.
User Content: By submitting, posting, or uploading any content, including but not limited to text, images, videos, or comments, to our website or through our services, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any form, media, or technology, whether now known or hereafter developed. You represent and warrant that you have the necessary rights, permissions, and authorizations to grant us this license.
Copyright Infringement: We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyright or other intellectual property rights have been infringed upon by any content on our website, please notify us promptly with the following information:
- A description of the copyrighted work or intellectual property that you claim has been infringed.
- The location of the infringing material on our website.
- Your contact information, including name, address, telephone number, and email address.
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on behalf of the owner.
Third-Party Content: Our website may contain links to third-party websites or resources that are not owned or controlled by us. We do not endorse or assume any responsibility for any third-party content, products, or services. Your use of third-party websites and resources is at your own risk, and we encourage you to review the terms and conditions and privacy policies of any third-party websites or services that you visit.
Feedback: We welcome and appreciate any feedback, suggestions, or ideas regarding our website or services. By submitting feedback to us, you agree that we may use and incorporate your feedback into our website or services without any obligation to you.
Indemnification: You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your use or misuse of our website or services, your violation of these terms and conditions, or your infringement of any intellectual property or other rights of any third party.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India.

Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

Amendments

We reserve the right to amend these terms and conditions at any time without notice.

Your continued use of our website and services following any amendments constitutes acceptance of those amendments.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@fivemies.com.