Privacy Policy
Last Updated: 25 November 2025
Introduction
Fivemies (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
By using our website (www.fivemies.com) (“Site”), you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information: We may collect personal details such as your name, email address, phone number, billing and shipping address, and payment details when you:
– Place an order or register an account on our website,
– Contact our customer service team, or
– Subscribe to our newsletters or promotional communications.
b. Usage Information: We automatically collect certain technical data when you use our Site, such as your IP address, browser type, operating system, device information, and browsing activity (e.g., pages visited, time spent).
c. Cookies and Similar Technologies: We use cookies and similar tracking tools to personalize your experience, remember your preferences, analyze website performance, and display relevant offers. You may adjust your browser settings to refuse cookies, but some parts of the Site may not function properly without them.
2. How We Use Your Information
We use your information for the following purposes:
– Order Processing: To process your orders, deliver products, and provide related customer support.
– Improvement: To improve our products, services, and website experience.
– Marketing (With Consent): To send newsletters, product updates, and promotional offers you’ve opted in to receive. You can unsubscribe anytime.
– Legal and Safety: To comply with legal obligations, enforce our Terms, and protect our customers and business.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it in the following cases:
– Service Providers: With trusted partners who assist in operations like payment processing, shipping, customer service, and analytics — only as necessary to perform their services.
– Legal Compliance: When required by law, regulation, or legal process.
– Business Transfers: If our business is sold, merged, or reorganized, your information may be transferred to the new owner as part of that process.
All third parties handling your data are obligated to protect it under strict confidentiality and security agreements.
4. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this Policy, or as required by applicable law (for example, for accounting or tax purposes).
5. Your Rights and Choices
Depending on applicable law, you may have the right to:
– Access & Correction: Request access to or correction of your personal information.
– Deletion: Request deletion of your personal data, subject to legal or transactional exceptions.
– Data Portability: Request a copy of your data in a structured, machine-readable format.
– Withdraw Consent / Opt-Out: You may unsubscribe from marketing communications anytime by following the “unsubscribe” link in emails or contacting us directly.
To exercise these rights, please contact us at info@fivemies.com.
6. Children’s Privacy
Our website and products are primarily intended for parents and guardians purchasing for children, not directly for use by minors.
We do not knowingly collect personal information from children under the age of 18. If you believe a child has shared personal information with us without parental consent, please contact us immediately, and we will take steps to delete such data.
7. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure.
While we strive to protect your information, no online transmission or storage method can be guaranteed 100% secure. You share data with us at your own risk.
8. International Data Transfers
Your data may be processed or stored on servers located outside your region or country. By using our website, you consent to such transfers, provided adequate protection is in place as per applicable law.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page regularly to stay informed.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@fivemies.com
Website: www.fivemies.com
Business Name: Fivenex (Owner of Fivemies)